Hazan S. (2006) 'An overview of e-content in Israel' in E-content: Voices from the Ground, Peter A. Bruck and Osama Manzar, Digital Empowerment Foundation World Summit Award, New Dehli.


Israel: Fact File

Susan Hazan, Israel WSA Coordinator
wsa-israel@icnm.net
http://www.isoc.org.il/wsa

The small, Middle-Eastern country, Israel, is internationally recognized for its entrepreneurial spirit, and its strong R&D tradition, and is proud of its high-tech industry, which represents over 50% of the nation’s industrial production and total exports. With a population of a mere 6,800,000, Israel has an unusually large percentage of qualified scientists and engineers, and outside of Silicon Valley, has the highest concentration of start-ups in the world. This brief overview of e-Content in Israel introduces a flourishing hi-tech industry with a global reach, describes the journey through the eight sectors of the WSA process in Israel, and concludes with a section of 'Facts and Figures' that foreground Israel's impressive, e-Content innovation and hi-tech initiatives.

“Thanks to quality education, Israel is one of the most advanced countries in the world ... Israel is advancing in high-tech even more than other developed countries.”
Bill Gates, CEO Microsoft, World Economic Forum, Davos, January 2000
In this overview I have tried to bring you a snapshot of Israel's high-tech tradition, a tradition that has enabled e-Content to flourish across all sectors of society and – due to a combination of locale-specific factors – to be able to advance at breakneck speed.


1: 5 Best practices across the sectors
* Unless otherwise indicated, all sites in this list are in published English in addition to Hebrew, and/or other languages – there is an English link on each homepage.

E-Learning
• HOP: The Official Hebrew Website of Hop! (The Israeli Pre-school Channel ages 1-7) – in Hebrew but intrinsically graphically-driven - http://www.hop.co.il
• Making Waves: An English Learning Environment - http://waves.galim.org.il

• Biosearch - online learning resource for teachers, teaching assistants and researchers in the fields of Life Sciences, Health Sciences, Pharmacology and Agricultural Sciences - http://biosearch.huji.ac.il
• The Open University of Israel - http://www-e.openu.ac.il
• Wikipedia in Hebrew - http://he.wikipedia.org/wiki

E-Governance
• Ministry of the Environment - http://www.sviva.gov.il
• Ministry of Justice: Search Judiciary judgments according to judge, party or counsel -http://elyon1.court.gov.il/eng/verdict/framesetSrch.html
• The Israel Export and International Cooperation Institute - http://www.export.gov.il
• Israel Defense Force official site - http://www1.idf.il
• Israel's Nature and Parks Authority - http://www.parks.org.il

E-Business
• Checkpoint: worldwide leader in securing the Internet - http://www.checkpoint.com
• Green Tech: the environmental division of the Mofet B'Yehuda Technological and Business Incubator - http://www.greentech.co.il
• Amdocs: Customer care, billing and order management systems for telecommunications carriers and Internet services providers - www.amdocs.com
• Barkan Wine Cellars - http://www.barkan-winery.co.il
• Yad Mordechai Kibbutz apiary: supplier of 200 different beehive products - http://www.israelhoney.com

E-Culture
• Albert Einstein Online Archive: Einstein’s scientific and non-scientific manuscripts, the Hebrew University of Jerusalem - http://alberteinstein.info
• Dinur, The Jewish History Resource Center: an index all the Jewish resources on the web http://www.dinur.org
• My Holyland: dedicated to Christians who support Israel - http://www.my-holyland.com
• Digital Art Lab, Holon: advancing and promoting New-Media art in Israel -http://www.digitalartlab.org.il
• The Israel Museum, Jerusalem: gatekeepers of 500,000 objects of fine art, archaeology, ethnography and Judaica, representing the history of world culture from nearly one million years ago to today - http://www.imj.org.il

E-Entertainment
• Mayumana: Spectacular drummers who bang in perfect synchronicity on anything from garbage pails to the floor - http://www.mayumana.co.il
• MSN Multi player Games Platform: Java-driven game world, includes: sheshbesh, four in a row, droughts, forums, download MSN, (in Hebrew) - http://zone.msn.co.il
• Kibbutz Contemporary Dance Company - http://www.kcdc.co.il
• Celebwatch: Track your favourite celebratory and receive up to date information as to their whereabouts over your cell phone (Hebrew only) - http://www.celeb.co.il
• Jerusalem Cinematheque: Israel Film Archive - http://www.jer-cin.org.il

E-Science
• Israel Science and Technology: comprehensive, national database and directory of science and technology related sites in Israel - http://www.science.co.il
• The Israel Space Agency: - Middle East Interactive Data Archive (ISA-MEIDA) is the Israeli NASA node - http://nasa.proj.ac.il
• Israel Social Sciences Data Center (ISDC): a major infrastructure for quantitative research of Israeli social and economic issues - http://isdc.huji.ac.il
• Biological Industries: A product line for cytogenetics, as well as to many/other novel products for cell culture and molecular biology - http://www.bioind.com
• Physicaplus: Online Magazine of the Israel Physical Society (IPS) - http://physicaplus.org.il

E-Health
• The Israeli Physician's Guide Web Site - http://www.medicine.co.il
• Teva Pharmaceutical Industries Ltd. a global Pharmaceutical company specializing in the development, production and marketing of generic and proprietary branded pharmaceuticals as well as active pharmaceutical ingredients - http://www.tevapharm.com
• Empowerment for mental health consumers: (In Hebrew only) - http://www.voices.org.il
• Elcap - Early Lung Cancer Action Program (please register) - http://elcap.rainland.co.il
• Israel Medical Association Journal (IMAJ) - http://www.ima.org.il/imaj

E-Inclusion
• Living Together: Young people in Israel describe, in their own words and photographs, how they feel about those who are different from them - http://www.imj.org.il/youthwing/livingtogether
• Yad Sarah: the largest voluntary organization in Israel, provides a spectrum of free or nominal cost services designed to make life easier for sick, disabled and elderly people and their families - http://www.yadsarah.org
• Nagish: Universal online accessibility in Israel (Hebrew only) - http://www.nagish.org.il
• Addwise: a consulting company specializing in information architecture and usability testing - http://www.addwise.com/htmls/inf_arc.htm
• Maths together: a learning experience with parents and children (In Hebrew) - http://www.pc.galim.org.il


2: The 8 best practices nominated for the WSA global contests
E-health - Kav-Or, Distance Learning and Virtual Playground for Children in Hospital http://www.kavor.org.il
Concept: Kav-Or (Light Line), provides distance-learning services, enrichment, and online computer connections between sick children and teachers, education professionals, family and friends, as well as to offer games and activities aimed at reducing stress and anxiety.

Hospitalization involves fears and pains but today, thanks to Kav-Or, children in hospitals can find some comfort in their computer "friend". Using a computer helps children put their anxieties aside and channel their energies into learning and into fulfilling creative activities. See Kav-Or's goals <http://www.kavor.org.il/kavor/internet/p_about/mission_en.html>.
Kav-Or offers its services to hospitalized children from all sectors of Israel's society - native and new immigrant alike, whether religious or secular, regardless of religion or ethnicity - many of Kav-Or's children are, in fact, are from lesser privileged populations and many of them may not have access to the Internet, or even to a computer in their own homes.
Language: Hebrew, Arabic and Russian
Producer: Riki Segal Cohen, Pedagogical Coordinator and Web Manager, Kav-Or Designers, Mincy Catcom, Ltd. http://www.catom.com.
Judges comments: We are all concerned about our own health, and probably even more concerned with our children's health. From the moment a family seeks information about their medial procedures, to the hospital intake and throughout the treatment, Kav-Or provides both on-site and online solutions that offer continuity, fun and connectivity. The jury was unanimous in their decision to award Kav-Or the first prize in the e-health category and recognize their commitment to their goals of excellence in health education.
We are all concerned about our own health and even more about our children's health. From the moment a family seeks information about medical problems or surgical procedures, right up to the hospital admission and throughout the treatment – Kav-Or is there at all times.

E-Entertainment – Yaarena http://www.yaarena.co.il

Concept: As well as providing comprehensive information about visiting the Yaarena Rainforest in Herzelia, this site offers a delightful, interactive introduction to rainforest animals for children of all ages. Online activities include; a description of rainforest creatures, entertaining trivia information about the animals, photos and videos, webcams, and an online forum. Children who love animals can create their own web site and invite their friends to browse, play games and share a rich source of educational activities about rainforest creatures both great and small.
Language: Hebrew
Producers: MAX. Interactive Group http://www.max.co.il/interactive.html
Judges comments: Through their innovative approach to entertainment Yoram Granat and their creative team at MAX Interactive have realised their client's goals to provide a playful and entertaining learning resource, both in the Yaarena rainforest in Israel and in their online environment. The Yaarena product serves to increase awareness on biodiversity and the conservation of rainforest animals through a portal that enables children of all ages to explore rainforest life in meaningful and creative ways. These kinds of activities are welcome for animal lovers of all ages. Not everyone enjoys formal learning, and accessing information in this fun way offers a stimulating and entertaining space that extends to the home, school - or even into the middle of a rainforest!

Yaarena is a 4000 sq ft attraction park that simulates a rainforest and includes 14 interactive stations located at the park for children and families to access while visiting. These stations also assist the guides to present background movies and information about rainforest creatures to local visitors. In addition to walking among the hundreds of free-flying birds, butterflies, snakes, mammals, insects and fish - children experience the rainforest's conditions; such as humidity, storms and vegetation, and track the life cycle of numerous animals who have made their home in the forest.

E-government - Israel's Goverment Portal FirstGov http://www.gov.il

Concept: A government portal that links to comprehensive resources and public services, including directories, news and information. Launched June 2005, Gov.il is swiftly becoming Israel's one-stop index of government departments and units, and Israeli embassies worldwide. Information available includes; court rulings, legislature in the Knesset, (Parliament) ordinances and regulations, the courts, political parties. The site provides information about schools, health and environment, and offers a full range of governmental publications: statistics, tenders, press releases etc. tax calculation tools, tender applications.
In addition to all the information now available in one portal, Gov.il links to the pertinent forms that can be downloaded as well as facilitating online payments – all without leaving the privacy of the home.
Languages: Hebrew, (Arabic and English documentation; full development planned for the future).
Judges comments: Although the portal was launched at the time of judging, the jury voted for the innovative government portal as their own, one-stop web site for government services. Judges already had stories to swap about the forms they had downloaded, and the payments they had made and they felt confident that the choice of this was welcome innovation for the government to communicate with its citizens and for citizens to access services from their offices, schools and homes.

E-science - Migrating Birds Know No Boundaries http://www.birds.org.il

Concept: Perhaps in a wish to be able fly like a bird, this prize-winning web site reminds us that migrating birds know no boundaries. Israel's unique location at the junction of three continents, Europe, Asia and Africa, highlights these extraordinary phenomena with some 500 million migrating birds cross its skies twice a year.
Migrating Birds provides real time information through birds fitted with satellite transmitters, pictures from the Latrun radar, and links to on-line cameras focused on secluded nests. The information-rich portal publishes annual the autumn soaring bird migration survey through an interactive map, information on Israel's ringing stations and a comprehensive resource for the thousands of birds who make Israel their temporary home.
Language: Hebrew, English, Russian, and some Amharic.
Producers: Yossi Leshem, Director, The International Center for the Study of Bird Migration, Latrun and the Tel-Aviv University & Society for the Protection of Nature in Israel.
Judges comments: The judges particularly enjoyed the contribution by the bird loving public. Not only do students and individuals contribute their art work photographs and presentations to make this site both rich and dynamic, but several families had also agreed to post a web cam on their window sills, where birds were nesting.
This prize-winning web site reminds us that migrating birds know no boundaries, bringing people of diverse backgrounds together, towards the common goal of protecting their shared natural resources. Israel's unique location at the junction of three continents, Europe, Asia and Africa, makes it a site for extraordinary phenomena with some 500 million migrating birds crossing its skies twice a year. This represents one of the most concentrated migration bottlenecks in the world.

The multi-disciplinary site brings cutting-edge technology into the classroom and home allowing people from the region (Israel, Jordan, and Palestine), and around the world to learn about the natural treasures that they all share. The high-tech environment enables students to study and track migrating birds using satellite telemetry, radars, ringing (banding) and field observations, and understand the environmental factors influencing migration. Highlights include real time data of individual bird movements fitted with satellite transmitters, large-radius radar images, and video cams of nesting birds. The portal publishes research results from the annual Autumn Soaring Bird Migration Survey; data from Israel’s ringing stations, and the conservation of rare species such as cranes, Lesser Kestrel, and Houbara Bustard.


E-inclusion - Web-based Accessibility Guide in Israel http://www.aisrael.org


Concept: Founded in 1999, Access Israel, is a non-profit organization dedicated to making Israel an accessible place for all. The concept of "accessibility for all" means that every disabled person should participate in society as an equal, dignified, and independent Israeli citizen; in practice, "accessibility for all" means that all public places and services must be accessible to every citizen.
Language: Hebrew, English
Producers: Boaz Ahad Ha'am, Project Manager, Access Israel
Judges comments: The judges were impressed with the dedicated and methodological reach of the information available to the disabled in Israel. Access Israel is an impressive example of a creative and professional application, which gathers and disseminates critical information effectively. The creative use of the web-based platform allows for the data-base of information to be regularly updated and effortlessly disseminated. The information covers public transport, government offices and public services around the country, providing critical information to those who need it before they leave home.
The website also provides a public forum that voices the concerns of the community, and keeps up with pertinent information in the media. Their virtual community serves both the able and disabled, and provides a meeting place for discussion on issues that affect the whole community. In addition, the regularly updated online information on universal standards has become a reliable resource for professional accessibility counselors; specialists who need to know legal standards, court cases, and other pertinent information concerning accessibility. In short, Aisrael has become a one-stop online resource for a community that believes in universal access for all.
E-business
Elem Flag of Hope http://www.tlt.co.il TLT - Teichman Leshem Technologies

Concept: Some 396,003 lights have been lit so far. At the time of writing 264,144 white lights have been lit and 131,859 blue. Donate 5 shekels by calling *6789 on your cell phone and pressing 5 or *6789 for 10 shekels when you press 10. Your charity will go to youth in distress in Israel. Elem Youth in Distress in Israel is a non profit organization that helps runaway, homeless and neglected Jewish and Arab youth in distress.
The Flag of Hope project, developed by TLT is an innovative, cross-media solution that allows you to be able to donate to an important cause from the motorway, while shopping or on the way to the cinema. By merely dialing four numbers on the cell phone, everyone can light up the massive blue and white flag near the power station in Hadera and make a donation. The small sum grows incrementally as does the flag, and both can be tracked at the Ynet web site at <http://my.ynet.co.il/elem>.
Language: Hebrew
Producers: Ofer Leshem, Teichman Leshem Technologies
Judges comments: A unanimous decision. Through an innovative proprietary solution, Teichman Leshem Technologies have produced a stunning interface that encourages everyone to support distressed youth in Israel. No one can possibly miss the massive flag that glows blue and white from the Mediterranean highway and records the latest donation in real time. This project was selected not only for its progressive, cross-media enterprise but for its contribution towards an important cause that has been illuminated through technological innovation.
Some 396,003 lights have been lit so far. At the time of writing 264,144 white lights have been lit and 131,859 blue. Donate 5 shekels by calling *6789 on your cell phone and pressing 5 or *6789 for 10 shekels when you press 10. Your charity will go to youth in distress in Israel. The glowing flag, the size of an Olympic soccer stadium (40 meter high, 100 meter wide) is composed of composed over 540,000 light bulbs. Each bulb has been lit by a member of the public by making a modest donation through a SMS message. TLT Interactive developed the project, executed and operated the backend SMS technology, handled the incoming sms messages, the billing system, the message monitoring as well as the bulb lighting apparatus. All the complex processes and the overall orchestration are fully digitized in all aspects and results in a stunning, high-profile display of public support.

Elem Youth in Distress in Israel is a non profit organization that helps runaway, homeless and neglected Jewish and Arab youth in distress. The Flag of Hope project, developed by TLT Interactive is an innovative, cross-media solution that allows the public to donate to an important cause driving on the motorway, shopping at the mall or on the way to the cinema. By merely pressing four numbers on the cell phone, everyone can light a bulb on the massive blue and white flag on the highway near the power station in Hadera and make a donation via sms.

Elem, Flag of Hope represents an innovative integrated system that encouraged the community to support children in distress. Substituting traditional "door to door" or "face to face" fund raising with SMS messaging, the thousands of bulbs in the illuminated flag represent not only impressive community solidarity reflected in real time but also a creative and enterprising use of evolving technologies. Each bulb was lit by a member of the public by making a modest donation through a SMS message and resulted in a stunning, high-profile display of public support.


E-learning - The Design Process http://www.ort.org.il/edesign


Concept: A technological problem is first of all a question - a question that, once answered, will end a problematic or an undesirable situation.
This online learning environment defines the technological problem in a way that will allow users to discover several alternative solutions. Users are encouraged to 'name the problem', 'identify the need' and to consequently 'establish the requirements'. Led through a series of easy to follow steps, users are guided through examples and specific exercises to seek the solution to their problem for themselves.
Following the matrix of research, brainstorming, construction and evaluation, users learn to solve day to day technological problems learning for example that 'a technological problem is a question beginning with ‘How’ or, ‘In what way’.
Language: Hebrew, Spanish, English and Russian
Producers: Mr. Dov Kipperman, Curriculum Developer, ORT Israel <http://www.ort.org/asp/page.asp>
Judges comments: The design process is applied in this online architecture to offer new insights to solving problems in creative ways. The judges were particularly impressed how highly sophisticated processes can be presented which such coherence. This quad-lingual project reaches out to the global community and walks them through the various stages of problem in an innovative way step by step illustrated by clear and concise processes and examples.
The environment is well structured in the four languages but the jury's main argument for choosing 'The Design Process' is its relevance for information society. The proactive stance that this product takes works to ease the crucial digital divide between readers and writers, consumers and producers. To participate actively in the information society users need to understand the process of producing goods, ideas, content. The site provides copious opportunities for the online learner to critically envision all the steps involved.

E-Culture - Ancient Maps of Jerusalem http://jnul.huji.ac.il/dl/maps/jer

The Jewish National & University Library (Shapell Family Digitization Project, Eran Laor Cartographic Collection) and The Hebrew University of Jerusalem, Dept. of Geography, Historic Cities Project.
Concept: Jerusalem, the holy city of Judaism, Christianity and Islam, has been the focus of numerous volumes of history, chronicles, biblical exegeses, and itineraries. Many of these works include maps and views of the city itself. These pictorial items increased in number continuously with the development of printing methods since the 17th century. Before the advent of print, maps of Jerusalem and other manuscripts of the city were often inscribed on vellum, or more rarely created as wall or floor mosaics. Since the first printed map of Jerusalem appeared in the late 15th century until the beginning of the nineteenth century, when maps began to be based on accurate surveys, more than 300 maps of Jerusalem were designed and printed.
Ancient Maps of Jerusalem present an archive of beautiful maps that can be accessed by gallery, by persons and by date. In addition the digital images may be investigated using an online magnifying glass and fine details become visible.
Language: English
Producer: Prof. Elhanan Adler, Deputy Director for Information Technology, Jewish National Library
Judges comments: The sophisticated design of the Ancient Map web site does not distract in any way from the beauty and intricate detail of the maps themselves; the focus of this product. It is unusual to find such a rich resource online and this web site delights the eye of both scholar and layman alike. The ability to investigate the maps over the web browser with a magnifying glass allows each and everyone to become a researcher. Instead of being stored ways in closed drawers this web site allows the precious historical artifacts to be accessed not only in the city of Jerusalem but also to reach the four corners of the world for all to enjoy.
Jerusalem, the holy city of Judaism, Christianity and Islam, has been the focus of numerous volumes of history, chronicles, biblical exegeses, and itineraries. From the four corners of the world, followers of the three monotheistic religions have imagined the holy city, merging the spiritual with the material, the symbolic and utopian. Imagining Jerusalem over the centuries have often resulted in a pictorial representation including maps and views of the city itself. The Eran Laor Cartographic Collection is one of the worldwide most important collections of maps of Jerusalem. The Ancient Maps of Jerusalem web site publishes almost 300 maps of the holy city from early mapmaking to 1900. The online collection includes maps in Latin, several European languages as well as Hebrew maps. The descriptions, contextual information and navigation on the site are in English.

3: The WSA Processes in Israel

The eight WSA Israel contests were held in collaboration with the Israel Internet Society and the Ministry of Foreign Affairs. Our team of esteemed judges came from academy, the private sector and industry and included several ministerial representatives. The E-business contest was coordinated by Sigal Horesh, Executive – Software Industry, The Israel Export & International Cooperation Institute, and the e-Science category by Dr. Husam Masalha, Environment Desk, Ministry of Science and Technology. As we had many applications form the e-Learning sector we were delighted to have two eminent judges for the contest, Rimon Levy and Benjamin Feinstein - e-Learning, MOACH (Israel association for Computers and education).



From left to right, Shaula Haitner, Nava Gilad,
Susan Hazan, Nadav Schriebman, Revital Hermnon,
Muchon Zer Aviv, Rimon Levy, and Roi Rosenblit
Nadav Schriebman coordinated the e-Government contest, and Revital Hermon, Internet Manager, Ministry of Health focused on her sector, e-Health. While we did find some overlap across the two sectors, Muchon Zer Aviv took over responsibility for - e-Entertainment and Dov Winer, Coordinator of MINERVA in Israel took over the e-Culture contest, which singularly received the largest number of applicants across the eight categories. With our jury's special emphasis on e-Inclusion we turned to two authorities in the area; Nava Gilad and Gila Gertel Hasson from ISOC-IL. The Israel Internet Association Task Groups e-Inclusion, with Gila also representing Nagish, Israel, a NGO that focuses on universal inclusion over the Internet.
Shaula Haitner, ISOC-ILand was an especially supportive member of our jury. Shaula's eye for creativity and excellence of presentation, made her an invaluable member of our jury, and we are appreciative of her vitality and support at all stages; including the production, and management of the WSA Israel website. Last but not least, we welcomed the contributions from Roi Rosenblit and Morav Raphael, Ministry of Foreign Affairs, whose insights often kept us all on track during the many weeks of organisational and operative stages of the contests.
After months of organisation, two intense face to face meeting, and endless e-mail correspondence, we were delighted to announce or winners on the ISOC-Israel website http://www.isoc.org.il/wsa, and wished all of our eight winners success in the upcoming global contest. While we wished that we could have included many more in this list, and as difficult as it was to make these selections, we are confident, in the end, we did make the right choices. I have singled out one particular prize winner, as I feel that this remarkable project represents a highly innovative and exemplary model of holistic health care, which illustrates how electronic networks and e-Content can be creatively deployed to extend institutional mandates. The Kav-Or model, in my opinion, is one that could inspire similar networks in health care systems in other parts of the world, which firmly establishes, not only the networking and sharing of professional resources, but also creates a community of young people who, by virtue of their hospital stay, deserve special attention, at perhaps the most difficult time in their lives.

4. e-Content Israel - its true meaning and practical implication

E-Content in Israel permeates all walks of life. With the unusually high penetration of broadband, and mobile technology (see facts and figures), Israelis tend to stay tuned in to the news (often on an hourly basis), to their preferred music (now available through mobile phones), to their favourite television program (over 100 channels to choose from), and, of course, to each other (via the high penetration of land lines and mobile telephony; over VoIP services on cable infrastructure through the HOT channel; and over SMS, ICQ, and MSM). This is partly due to the security situation, but also very much because of the strong sense of community in Israel. In keeping with global developments, e-Content is needs to be interoperable in order to respond to the convergence of radio, television, mobile phones and the Internet. Although we are consuming our news, entertainment and information more and more over a range of different platforms, at the same time we are consuming identical content, remixed, and adapted, for example. News items, advertising, and music clips move from broadcast quality video, to Internet as Flash, and are downscaled even further for mobile-phone as MP4 for distribution over 3G networks. Emerging scenarios are often about intertextuality and cross-media production rather developing content for a single, dedicated platform.

At the same time, e-Content has become global – as everyone scrambles to watch the latest movie, as it is released on the same day on the silver screen, or to anticipate the upcoming episode of Friends on the myriad online discussions; so e-Content is becoming intrinsically intertextual, globally accessibly, and essentially ubiquitous. Israelis therefore can simultaneously remain connected to many different global networks – consuming, and producing content in Hebrew English, Arabic, Russian, Spanish and French. This means that content developers tend to keep an eye on markets, not only in Israel, but also in the global community, but for the Hebrew and Arabic speaking communities in Israel, the e-Content developers have specific concerns. As well as switching languages as we surf, read, communicate or produce our content, all platforms are required to render right-to-left support for Hebrew and Arabic. Operating systems – in computing environments, portable music players, PDA's, and mobile phones – all need to take this into consideration, and content developers need to develop their products accordingly.


5. The current status of e-Content in Israel across industry

The terms 'hi-tech' and 'Israel' are almost synonymous. Many initiatives developed in Israel became international success stories. The first peer-to-peer communication application on the Internet was the popular program ICQ, which was developed in 1996 by the Israel-based company, Mirabilis, ICQ was acquired by America Online, Inc. in June 1998, for $287 Million, and continues to lead the field in instant messaging. Many other Israel companies have produced world class applications, and their names are household words. Scitex Corporation Ltd. is a world leader and develops, and manufactures visual information communications products for the graphic arts. Orca delivers interactive service applications including video on-demand, broadcast and IPG, multi-channel (TV, PC and wireless). Check Point Software Technologies Ltd. is the worldwide leader in securing the Internet, and the market leader in the worldwide enterprise firewall, personal firewall and VPN markets. In addition, companies, such as RAD Data Communications, Comverse Technology, Inc., Amdocs and Elbit, with headquarters located in Israel, have considerable reach across global markets. For a comprehensive directory of Israeli companies see http://www.science.co.il/Companies.asp.

6: e-Content and intertextuality

If I were to try to prioritise the sectors that are taking the lead in developing e-Content in Israel, I would be unable to truly separate the intertextual nature of both the content and the platform. When gathering the proposals for the 8 WSA national contents, we found that many of the producers, in fact, sent in their products in more than one category. During the judging process, we often found that delegating a specific product, to a single category turned out to be arbitrary, and although we realised that a working framework was clearly needed in order to manage the overall process, we found that the categories overlapped more often than not. Therefore, I find it difficult to recommend one sector over another, in that we received excellent proposals from all categories, and that no single category emerged as more engaging, or more creative than any other.

7: e-Content Production

Both in my own practice in the field, and through the experience of coordinating the 8 national contests, I would argue that the synergetic connections across the different sectors, is precisely what makes Israel's hi-tech track record is so impressive. While the incubation stages of many projects may have been inspired, and in part developed by the army and government initiatives, the cross-over into the public sector; into academia and commerce - is exactly what have made the Israeli experience so successful.

8/9: The development of e-Content in Israel and the major initiatives

When media researchers seek historical routes to Israel's hi-tech success story, they inevitably point to the source of this success – the army. The Israeli Defense Force's commitment to innovation, and its continuous maximization of the resources at its disposal, is indicative of the high quality of technological innovation in Israel today. Compulsory service means that everyone is inducted into the army. Those with a propensity for technology are drafted into the elite computer unit, and as these highly-skilled engineers moved into the different industries afterwards – to optics, telecommunications, and medical sectors, for example – these skills are transferred to the civilian sector. Drawn by this steady stream of human resources, world-class companies like Intel, Motorola, IBM and Microsoft set up facilities in Israel in the 1990s, which, with this vital input amongst several factors, soon developed as the world's largest concentration of start ups outside of Silicon Valley.

The success story of army-trained engineers is evident in some of the world's leading products and technologies: voice mail, billing systems, internet security, instant messaging, ingestible video cameras, and generic pharmaceuticals. This inevitably leads to quality e-Content and as the WSA winner, 'Migrating Birds' demonstrates (see below), satellites, for example, can also be mobilized to track, other kinds of air-born phenomena – in this case flocks of geese, cranes, lesser kestrels and houbara bustards.

10. Developing e-Content and the Jerusalem Declaration

The Jerusalem Declaration on Digitization of Science and Cultural Heritage was adopted at the conclusion of the Jerusalem EVA/MINERVA Conference held in October 2004, under the auspices of the scientific and cultural statutory institutions in Israel http://www.minervaisrael.org.il//s183.html. The declaration built upon the Charter of Parma, and stressed the Dutch Presidency and MINERVA's NRG call: "to strategically integrate [the coordination of digital heritage] with its economic sectors of reference (such as culture, education, tourism, technology, research…) their policies and programs, their policy-drivers (institutions, industries, users, general public). The Minerva Project is coordinated in Israel by the Ministry of Science and Technology and the Jewish Agency for Israel (eJewish.info). The Conference called on the Israeli government to develop a national policy for the digitization of scientific and cultural heritage, a recommendation that builds upon the sophisticated communication and technological infrastructures already in place, and to integrate the combined efforts of its statutory institutions, cultural heritage sector, ICT educational programs, broadcasting industry, eGovernment sector, and the ICT industry.

In December 2004, the Jerusalem Declaration was presented to M.K. Michael Eitan coordinator of the Internet and Information Technologies Committee in the Knesset (Israel Parliament). The six-point declaration called for the development of a concerted policy for the digitization of Israel's cultural assets, their long term preservation, and their re-incorporation into the contemporary life of worldwide Jewry, as living evidence of its multi-cultural, and pluralistic facets. The declaration calls for the preservation of cultural diversity, giving voice to the historical and contemporary creativity of Arab, Druze, Islamic and Christian cultures, and recognizes the tangible and intangible heritage of all of Israel's communities. The declaration was approved by the committee, and represents a critical step towards the development of a comprehensive policy on the digitization of scientific and cultural content.

11/12. e-Content development, ICT infrastructure and facilities; penetration, acceptance and policies

The telecom market in Israel has exhibited impressive growth over recent years, with digital, multi-channel, cable television reaching 75 per cent of Israeli households, and an impressive 95 per cent of the population using mobile telephone technology. Mobile computing is incrementally becoming more and more ubiquitous. WiFi access, for example, is now available in hospitals, cafes, hotels, and in many other public places in most of the main cities, including umbrella coverage of the whole of downtown Jerusalem. This WiFi-friendly atmosphere welcomes citizens and tourists alike, to linger in a café on a shady sidewalk, and pull out a laptop, to set up office, or to simply hook up to friends while enjoying an espresso.

The number of Internet users has also doubled over the previous two years to reach 2.7 million in May 2004, representing 55 per cent of the households now connected to the Internet and 75% of businesses. Young people (12 to 17 years old) doubled the mean amount of time they spend surfing the Internet per week since 2002, while the share of time applied to other media went down (TGI, February 2005). Even the number of domain names in Israel had risen in 2004, with the Israel Internet Society reporting a growth of 14 per cent in comparison to 2003, with some 56,899 new domains registered in Israel (Winer, 2004). Basically, Israelis love innovation, and surround themselves with the technology that allows them stay connected. With this dynamic infrastructure in place, scientific research and dissemination, popular entertainment and culture now flourish; e-learning extends its traditional educational mandate across electronic networks; and commerce is enabled to develop and extend into new markets – both locally and internationally.

13. The future of e-Content development in Israel
As a media researcher, I would refrain from taking a futuristic perspective; a position I feel would be more speculative than useful. Out of respect for the research tradition, we can only look behind us; analyse the developments and demonstrate the trends. From this perspective, however, Israel's future e-Content development does look promising. It is based on a thriving ICT framework; it draws on consecutive generations of army trained engineers and specialists; its culture is rich and varied; and the hybridity of the multi-ethnicity of its community portents a vital cultural potential.

14. Israel's 5 pillars of e-Content Development

• An entrepreneurial spirit
• A commitment to innovation
• The continuous maximization of the resources at our disposal
• A high concentration of local start-ups, and international facilities located in Israel
• Strong R&D that builds upon a high percentage of highly qualified scientists and engineers

15. Cross-media and intertextuality
According to the Ministry of Foreign Affair's website, keeping informed of events in Israel, in the Middle East and around the world, is very important to Israelis. Listening to hourly radio bulletins, viewing television news broadcasts and reading at least one daily newspaper are part of most Israelis' daily routine.
Newspapers - Israel's commitment to freedom of the press applies to all communications media, with only security matters subject to military censorship. Seven daily newspapers in Hebrew are published, in addition to several in Russian and French and two in English - the long-established Jerusalem Post (formerly Palestine Post), and an English edition of Ha'aretz, the country's leading newspaper, in cooperation with the Herald Tribune - as well as more than 1,000 periodicals, many of which are magazines for special interest groups.
Radio - Kol Israel (Voice of Israel) operates eight radio networks which offer programming in 17 languages, ranging from light entertainment and popular music to academic lectures, panel discussions and classical music, each geared to a different audience, from children to seniors, from newcomers to veteran Israelis. Galei Tzahal (the Israel Defense Force's official station) broadcasts around the clock, featuring news and music as well as programs of special interest to soldiers. Multilingual, short-wave transmissions for listeners abroad provide a constant and reliable source of information about Israel, the Middle East and Jewish affairs.
Television - Television began in Israel in 1967; today two state-run channels offer educational information and entertainment programming in Hebrew, Arabic and English. One local commercial channel, inaugurated in 1994, is divided among private producers, with certain hours reserved daily for educational programs. Cable television, funded by monthly subscription fees, is now available in most of the country, making it possible to receive dozens of American, European and Asian networks, sports, and children's features, movies and documentaries on a wide range of topics http://www.mfa.gov.il.
Internet – There are currently 17 portals in English, Hebrew and Russian and 10 Internet Providers (IP's). Several sophisticated Hebrew-language portals and more than 60,000 web pages also contribute to ubiquitous Internet use in Israel. The country's strong tradition of academic inquiry and research has placed Israel on the global research network for the NGI (Next Generation Internet), linking Israel to the world's seekers of scientific and industrial knowledge through StarTap (Chicago) to the U.S.-Internet 2 Network, through the Point of Presence (London) to the EU GEANT Network and to Q-Med (Mediterranean consortium Quantum extension) http://www.moc.gov.il/new/english/index.html.
With all these platforms to choose from, Israeli's tend to consume the different media concurrently – both the traditional print, and the electronic, and especially now that convergence is blurring the borders between what were once discrete areas. We listen to news over the airwaves from radio stations, broadcast over cable tv., or listen to the very same broadcasts, and the same news reports, disseminated across mobile telephones and websites. The key here is fully interoperable e-Content production; content which may be launched concurrently from the different platforms. Whether we read the newspaper online or in print, on the train while commuting to work, we keep our eyes open for our favorite reporter or editor, and turn to any media that brings them to us, wherever, and whenever we need it. In the fast-paced life of most Israelis, the more we can consume on the go makes better use of our precious time. On the other hand, however, when the weekend draws near, Israelis are just as likely to take home a couple of kilos of broadsheets to idle away their leisure time, or snuggle up with a newly published book in a comfy corner.
Making this journey over recent months has been both enjoyable and fascinating, and I was lucky to have been joined by some of the brightest professionals in the field. I would like to thank all the judges and participants, therefore, whose devotion, inspiration and very hard work came together, with many, many cups of coffee - to make this journey possible.

Israel Connected - Facts and Figures 2004/5

Population of Israel (MC)

Population ~ 6.8 million
Households ~ 1.9 million
Average family ~ 3.6 persons


Population Breakdown (CBS)

Total 6,869,500
Male 3,392,600
Female 3,477,000

0-14 1,947,500
15-24 1,124,400
25-35 1,045,200
35-44 800,600
45-54 748,600
55-65 521,400
65+ 681,800

Population by Religion (DW)

Jews 76.5% (5,165,000)
Moslems 15.9% (1,072,000)
Christians 2.1% (142,000)
Druze 1.6% (110,000)

Main Cities (MFA)
Jerusalem, Israel's capital (population 675,000), has stood at the center of the Jewish people’s national and spiritual life since King David made it the capital of his kingdom some 3000 years ago. Today it is a flourishing, vibrant metropolis, the seat of the government and Israel’s largest city.
Tel Aviv-Yafo (population 360,000), which was founded in 1909 as the first Jewish city in modern times, is today the center of the country’s industrial, commercial, financial and cultural life.
Haifa (population 272,000), a known coastal town since ancient times, is a major Mediterranean port and the industrial and commercial center of northern Israel.
Be’er Sheva (population 180,000), named in the Bible as an encampment of the
patriarchs, is today the largest urban center in the south. It provides administrative, economic, health, education and cultural services for the entire southern region.


Total Number of Internet connections (MC)

43% broadband to households
55% internet to households
75% internet to businesses

Total Number of Telephone lines (MC)

95% phone lines to households

Total number of Mobile connections/users (MC)

95% mobile per 100 inhabitants

Total number of household with TV/cable TV (MC)

72% digital multi channel tv
75% households to cable tv

Total Number of PC installations (IC)

Adult Population
No computer at home 26%
One computer at home 56%
Two or more computers at home 18%

Number of PC installations - Youth (12-18) (IC)

No computer at home 7%
One computer at home 71%
Two or more computers at home 22%

Israel Online (ISTH)

17 portals in English, Hebrew and Russian
10 Internet Providers (IP's)

Total numbers of universities (ISTH)

There are 60 universities and colleges in Israel

Percentage of educated population (IC)

(Sampling 1,230 interviewed)
Completed high school 35%
Academic 35%

Exports by Industry Group, 2004 (IAEI)

Comm. & Telecomm 20%
Components 15%
Industrial equipment and Medical systems 19%
Defense Systems 19.0%
Software 27%

Amos 2 Satellite – Civilian Telecommunications Satellite (UO)

Launched December 2003
Geostationary orbit at 4o West (co-located with AMOS 1)
11 active transponders & 3 backup transponders, 72 MHz bandwidth each
High power - planned for DTH TV distribution,
two-way Internet services and broadband VSAT networks
3 spot beams: Middle East - supporting up to 11 transponders
Europe - supporting up to 6 transponders
US East coast - supporting up to 8 transponders
Designed, manufactured and controlled by Israel Aircraft Industries
Owned & operated by Spacecom Ltd.


High-Tech Characteristics in Israel (UH)

Strengths: • Entrepreneurial Spirit
• Highly Qualified Scientists & Engineers
• Proven Track Record

Engines: • Government Support (R&D, Investment)
• Venture Capital

Results: • Strong R&D
• New Technologies and Applications
• Numerous New Start-ups
• International Involvement (Acquisitions & Subsidiaries)

Israel-Europe R&D, (ISERD)

World highest per-capita science graduates and scientific workforce: 140 per 10,000
• R&D spending of 4.2% - among the world highest
• High-tech is over 50% of industrial production and export
• Civilian spin-offs of defence technologies
• Global JV’s takeovers and international alliances

World class center for R&D
• 4.2 % of GDP
• Government funding
• Up to 50% R&D funding, special schemes for start-ups
• Highest concentration of start-ups outside Silicon Valley

Sources

(IC) Digital Availability and the Digital Gap, 2005
Itzik Cohen, Senior Deputy to the Accountant-General at the Finance Ministry
http://www.maor.gov.il/docs/digital/digital1.doc (in Hebrew)

(MC) Ministry of Communications
http://www.moc.gov.il

(DW) Dov Winer, Israel Country Report, MINERVA 2004: the National Representatives Group: coordination mechanisms for digitisation policies and programmes 2004)
http://www.minervaeurope.org/publications/globalreport/globalrep2004.htm

(ISTH) Israel Hanukoglu, Ph.D. Editor, Israel Science and Technology Homepage
http://www.science.co.il

(IAEI) Israel Electronics & Software Industries, 2004
http://www.moc.gov.il/new/documents/lect_2.6.04.pdf

(MFA) Ministry of Foreigh Affairs
http://www.mfa.gov.il/mfa/facts%20about%20israel/israel%20in%20brief/

(UO) Uri Olenik, Director General, Ministry of Communications, 2004
http://www.moc.gov.il/new/documents/lect_2.6.04.pdf

(CBS) Central Bureau of Statistics
http://www1.cbs.gov.il
(UH) Uri Har, (2005) Director General, IAEI
Israel Association of Electronics & Information Industries
www.soft-outsourcing.com/presentations/har.ppt
http://www.iaei.org.il

(ISERD) National Contact Point (NCP) for the European Union's Framework Program for R&D
http://www.iserd.org.il/presentations/isrelpresentationFP6/whyisrael_files/frame.htm


Susan Hazan, Israel WSA Coordinator
wsa-israel@icnm.net
http://www.isoc.org.il/wsa


Hazan is a Digital Media Analyst, her focus is on museum/culture and she is currently curator of New Media, and Head of the Internet Office at the Israel Museum, Jerusalem. Her Masters, and PhD research at Goldsmiths College, University of London in Media and Communications focuses on electronic architectures in the contemporary museum. Hazan has published substantially on New Media, and has been a visiting lecturer at Goldsmiths, University of London and taught Web Design, Critical E-Museology, and Digital Media, with an emphasis on the correlation between cultural theory and contemporary practice. In October 2004, Hazan organized, and co-chaired the first Jerusalem Conference on the Digitization of Cultural Heritage, EVA, with the MINERVA Network in Israel which focused on the digitization of cultural and scientific content.
Hazan is currently developing a comprehensive exhibition of digital art at the Israel Museum setting up a dialogue of the encyclopaedic, permanent collections across the museum campus with art born digital http://www.imj.org.il. Hazan is the representative of EVA in Israel http://www.eva-conferences.com, has been a member of the annual Museums and the Web Conference Program Committee since 2001, is currently on the ISEA Interactive City Jury, InterSociety for Electronic Arts Symposium to be held in San Jose, California, USA in August 2006, a member of the program committee for Virtual Systems and MultiMedia to Europe (VSMM2005), and a member of the Selection Committee of From the "Art on the Net" the latest project at "netarts.org" http://www.netarts.org/committee_members_sh.html.
In November 2005, the second Jerusalem Conference on the Digitization of Cultural Heritage will serve as a stage for a gala event, and an opportunity to recognize the WSA prize winners, and thank all the judges.


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